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Frequently Asked Questions
Why Choose MyWifiCoverage.com Features:
Planned Features
-- It
does include world wide Land Cover, that is gigabytes of data.
Radio
Mobile
-- Older
code I have many sites, how can I get them all into the site quickly? We do offer bulk importing of data into your account, remember, you will need an account that supports the number of devices that you wish to import. The import process costs $1 per entry imported, with a min of 100 maps. Once imported, map generation will take up to 24 business hours. Once complete, you will be able to access your account with all of the maps associated with that account. If you are interested in bulk imports of your system, please contact support@mywificoverage.com. We offer a excel template that you can use to place your data in, then we will be glad to manually import that data directly into our database.
How can I use the coverage maps?
Depending on your business, this can change. The coverage maps
should serve as a reference point, not an absolute value. An example
of this is if you have a coverage map that you had generated with
the reachability set to the maximum setting and a customer was
located across the street
from where coverage ends, you
may wish to send an installer out to check for service. But if
another customer was 1/2 mile from the nearest covered area, then
you may not even say you service that area. This ends up being a
business decision that you will have to make based on the maps
created.
What Frequencies can I create coverage maps for? Currently you can create coverage maps in 900 MHz, 2.4 GHz, 3.65 GHz, Upper TVWS (470-698) and the Upper and Lower 5 GHz bands.
Can I render maps based on TV Whitespace Frequencies?
Yes. Currently we support the Upper TVWS band, currently
470-698. We support these frequencies currently and are
working to bring you the lower bands as they become more
prevalent.
How long does it take to generate a coverage map? Most maps will take under 2-5 minutes; however, smaller and low resolution maps can take less than 1 minute! Why is generating a map take so long and why is it faster on this system? Most maps start at around 14.4 Million calculations, on-top of extracting from over 1/2 of a Terabyte of data. Our system uses the latest algorithms, the most efficient calculation system, and the latest in Intel Multi-Processor systems. The PC system would take between 45-70 minutes per coverage map, where we take just a few minutes. How accurate is the coverage maps? Providing that all of the data that you put in is accurate, the coverage areas are typically 95%+ accurate. Remember, that changes over time, new buildings, trees, and other factors change over time. We try to have the best data possible at all times as well. We also give you a few ways to increase the reliability of your coverage maps as well. A field called reachability is included in the coverage map generation process. This field, allows you to select how conservative you wish your map to be. The more conservatives setting, the less coverage area will show. How do I get another antenna file added? E-mail us at website@mywificoverage.com with your .ant file. How long are the coverage's stored? Until you delete the coverage area or if your account is closed. My maps don't show me accurate coverage information, what's wrong? Our system can only generate on map data that is put in by you. If your information is not accurate, then you will need to update your map and regenerate the map. 99% of the time, this is a field or other setting that was put in incorrectly. Please feel free to e-mail website@mywificoverage.com or use our contact us link if you need assistance. Multi-Coverage maps, allow you the ability to, with a single click, view multiple coverage's on a single map. It also gives you the special code that you can place on your website that will allow you to display your multi-coverage map along with an address search feature right on your website.
Click New Multi-Coverage, create a multi-coverage map name, and select the coverage's that you wish to use. Once you click on create, it will take you to the new multi-coverage map. Once there click edit, in the edit window, at the bottom you will have the special code that you can add to your website that will include all maps in the multi-coverage map selected. It will also include an address bar. To preview this feature visit here.
Website Integration
 At the bottom of your multi-coverage map, a piece of
HTML code is included. This code can be placed on your website and
our site will display the multi-coverage map selected right on your
website. Note this feature does require you to maintain a premium
account. To the Right is an example of this link. The data collection feature allows end users that visit your webpage to enter information such as their address, phone number and other contact information prior to viewing your multi-coverage map. Upon enabling this feature, the end users must enter this information, then the address they enter will be "geocoded" and displayed along with your multi-coverage map. Upon the end user completing this process, an e-mail will be generated and sent to the e-mail address on your account. This e-mail will not only contain a copy of all end user submitted information, but also will locate the customers address, and include the 6 (six) closest tower sites in your map with a link path analysis. All INSIDE the e-mail within seconds of the customer submission!
Above is an image of what the end user would see when placed on your website with data collection turned on.
Once the customer submits the information, they will be presented with the multi-coverage map with a PIN on their address. How to Implement the data-collection System
Once those two things are done, simply take the iframe code from the multi-coverage map, and enter that on your website. With that the system should be live on your webpage. What is the cost? You can create a free account and generate a single map in 2.4 GHz for free! When you need other frequencies, you will need to upgrade. To see the latest pricing visit http://www.mywificoverage.com/pricing.asp. Can I download a KML or KMZ to integrate with Google Earth? Currently there is no integration with Google Earth, however in the future we plan on making Google Earth appear as an option in your coverage areas! Why can I only make a single map? The free account allows the creation of only a single map. If you need more, please click the upgrade button. Creating a LPA (Link Path Analysis) is very simple in mywificoverage.com. You can create a LPA for point to point links using this feature. You will need two sites to be able to create a LPA for, one site would be the transmitter and the other site would be the receiving site. The LPA will take all available data into account, including terrain, land cover (trees), reflections, as well as the curvature of the earth.
Click 'New Link' in the action bar to create a new LPA. Here select the sites, give the link a name, and select the antenna heights at each site. You will also need to enter your transmitter information, and receiving station information. You also can adjust using the reliability slider as well. Typically, you would want to use land cover and two rays. Upon selecting 'Create New Link' the system will generate your LPA within a few seconds. The information returned from the LPA is quite extensive, it shows all variables that you put in, including the transmitter and receiving sites GPS locations, it also shows their ground elevation and heights of your antennas above ground. some of the important information would include the Azimuth and tilt of both ends, giving you a very accurate way of aiming your antennas. The propagation system lists your free space loss, obstruction and other losses associated with the link. If you turn up the reliability slider, you should see increase in statistical losses. The Performance section lists the distance of the link, your EIRP based on the system that was inputted, as well as what the received signal will be. The instant Link Path Analyses or ILPA, give you the ability to perform a path analysis using data already entered in a coverage map. To use this feature, select or view one of your coverage maps. Upon opening a coverage map, you can click anywhere in the map, and a 'pin' will be placed. You can zoom in or out as needed, to get as an accurate place mark as possible.
Upon placing your 'pin' you can then click the 'Instant Path Analysis' button above the map. A site will be created, it will be named S-monthdate, an example for a ILPA that was created on February 28th, the site name would be S-Feb28. This site will be located at the 'pin' location. A Link will also be created, this time it will use data from the coverage map, this data will be the coverage map height, the client height will be used for the new site, and the system parameters will be defined from the coverage map. The link will be generated in few seconds and once complete you can click on it. This will give you a LPA just like the above section, based on the system and heights in the coverage map, as well as based on a new site that was created instantly form the map. Once here, you can update, change names, or edit the link just like any other link. Multi-Instant Link Path Analysis
I experienced an error on the site, what do I do? If possible, please take a screenshot of the error and send it to support@mywificoverage.com I would like to suggest a new feature, where do I send it? You can use our contact us button, or send a e-mail to website@mywificoverage.com When I register, I can't sign in? Note that you do have to verify your e-mail address, we do send a confirmation e-mail that you should get within a few minutes of registering an account. if you do not, please e-mail website@mywificoverage.com
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